Self Service Password Reset (SSPR)

In compliance with the recent requirement to use 16-character passwords, Self Service Password Reset (SSPR) is replacing myPassword as CUIMC’s self-help tool for CUIMC email and MC domain account password management.

Please see "Enroll in CUIMC Self Service Password Reset (SSPR)" for detailed instructions

There are also video tutorials on how to enroll in Microsoft Self-Service Password Reset

Passphrase Requirements

1. Passphrases that include lowercase/uppercase letters, numbers, and special characters are suggested but not required. See tips for creating memorable passphrases
2. Must be a minimum of 16 characters and a maximum of 64 characters
3. It must be different from the three previous passwords
4. Avoid reusing parts of previous passwords
5. Avoid CUIMC-related terms such as "Columbia," "CUIMC," or other common terms, including your name and UNI, which is not allowed
6. Avoid using the same password for different accounts

To reset your password or unlock your account:

New Users:

If you haven’t used your CUIMC email account yet, please follow the steps below:

1. Select the "Enroll in Microsoft's SSPR" button to initiate account activation
   1. For username: yourUNI@cumc.columbia.edu (your email address)
   2. For password: use the temporary password you received
2. You will be prompted to set a new password. Please see the Passphrase Requirements above
3. Complete the SSPR registration as indicated