Regarding Zoom update pop-up window
July 12, 2023
Some users have noted a pop-up after opening Zoom:
Do you want to allow this app to make changes to your device?
![](https://www.it.cuimc.columbia.edu/sites/default/files/styles/cola_media_200/public/media/general/2023-07/pop-up.jpg?itok=MhbX0CIu 200w, https://www.it.cuimc.columbia.edu/sites/default/files/styles/cola_media_260/public/media/general/2023-07/pop-up.jpg?itok=X_V4l9cr 260w, https://www.it.cuimc.columbia.edu/sites/default/files/styles/cola_media_320/public/media/general/2023-07/pop-up.jpg?itok=B55j7LKs 320w, https://www.it.cuimc.columbia.edu/sites/default/files/styles/cola_media_400/public/media/general/2023-07/pop-up.jpg?itok=h6aBshLC 400w, https://www.it.cuimc.columbia.edu/sites/default/files/styles/cola_media_520/public/media/general/2023-07/pop-up.jpg?itok=gAjiz4yI 520w, https://www.it.cuimc.columbia.edu/sites/default/files/styles/cola_media_1600/public/media/general/2023-07/pop-up.jpg?itok=do7ayqH4 624w, https://www.it.cuimc.columbia.edu/sites/default/files/styles/cola_media_640/public/media/general/2023-07/pop-up.jpg?itok=gcCaPH91 640w, https://www.it.cuimc.columbia.edu/sites/default/files/styles/cola_media_800/public/media/general/2023-07/pop-up.jpg?itok=mr6sg6wv 800w, https://www.it.cuimc.columbia.edu/sites/default/files/styles/cola_media_1040/public/media/general/2023-07/pop-up.jpg?itok=vbc_IFvJ 1040w, https://www.it.cuimc.columbia.edu/sites/default/files/styles/cola_media_1280/public/media/general/2023-07/pop-up.jpg?itok=8_H0ap_n 1280w)
Zoom is forcing an update, which causes this pop-up window to show. CUIMC-IT has implemented a change to the Zoom app to prevent this window from showing and update Zoom automatically in the background.
Some users may still see this pop-up window. If you see this window, please call 5-HELP (212-305-4357, option 5)